What products does your store carry?
We offer a broad range of toys and play items across categories such as building sets, plush toys, arts and crafts supplies, puzzles, books, dolls, educational kits, outdoor sports gear, vehicles and electronics, and more.
How long does delivery take?
Orders ship within 1 to 3 business days. Delivery within Canada generally takes 3 to 7 business days, while shipments to the U.S. take typically 5 to 10 business days.
Can I pick up my order in store?
Yes! Buy online and select in-store pickup for a convenient option. Orders are usually ready the same day during business hours or within one hour after opening when ordered outside hours.
What is your return policy?
You may return unopened, unused items within 30 days with proof of purchase. Some exclusions apply, including trading cards, blind bags, discontinued items, and final sales.
What if I get a damaged or wrong item?
Please contact customer support right away with photos and details so we can assist you with a replacement or refund.
How do I know the right age for a toy?
Product descriptions typically include recommended age ranges. If unsure, please reach out for help picking the right item.
Are your products safe for children?
Yes, we only offer toys that meet applicable safety standards and guidelines for their intended age categories.
Need a specific answer?
Email [email protected] or call +1 6725152417 with the details relevant to your question.